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Ibero-American Quality Award
At Isla Pasión, we are proud to share that we have been awarded the prestigious Ibero-American Quality Award, a recognition that recognizes organizations that stand out for their excellence in management and their commitment to continuous improvement.
This award, granted by international organizations, evaluates criteria such as innovation, sustainability, leadership, and a focus on customer satisfaction. For us, it represents the fruit of the effort and dedication of our entire team, who work to offer unique and memorable experiences in an incomparable natural setting.
We are deeply grateful to our team, partners, and visitors for making this achievement possible. This recognition motivates us to continue exceeding expectations, improving every day, and reaffirming our commitment to quality and sustainability.
This is just the beginning of a promising future!
National Quality Award
In 2016, Isla Pasión was awarded the National Quality Award, the highest distinction in Mexico for organizations that stand out for their high standards of quality and service. This recognition, presented at Los Pinos by then-President Enrique Peña Nieto, reflects our commitment to excellence and the satisfaction of our visitors.
Quality Management,
ISO 9001:2015 Nom
In 2016, Isla Pasión was awarded the National Quality Award, the highest distinction in Mexico for organizations that stand out for their high standards of quality and service. This recognition, presented at Los Pinos by then-President Enrique Peña Nieto, reflects our commitment to excellence and the satisfaction of our visitors.
SECTUR Modernization Badge
Isla Pasión has held the Moderniza Distinction since 2007, a recognition awarded to companies that implement effective management practices to improve customer satisfaction, staff performance, and business profitability, thereby promoting a culture of continuous improvement.
Recommended on Tripadvisor
This award recognizes the best companies in the global tourism sector, based on millions of positive reviews from Tripadvisor users. It is given annually to destinations, hotels, restaurants, and attractions that maintain an excellent reputation.
Best Product for Cruise Tourism
SECTUR Recognition: In 2016, Isla Pasión was recognized by the Mexican Ministry of Tourism during the National Tourism Fair for offering one of the best tourism products in the country, highlighting its quality and excellent service.
High Quality Seamore Standards
Isla Pasión is part of Seamore, a company with presence in Los Cabos, Cozumel, and Belize, recognized for its high service standards, best practices, and commitment to the environment and society. Its values, such as respect, loyalty, and a service-oriented attitude, guarantee an exceptional experience for every visitor.
Cruisers Choice Cruise Critic
Awarded by Cruise Critics based on ratings from travelers on various cruises. This award is based on customer satisfaction, and Isla Pasión has earned this award, proving to be one of the best excursions in Cozumel.
Leading Tour Operator in the Caribbean
Carnival Adventures Award
Passion Island has been recognized by Carnival Adventures for five consecutive years for its leadership in the Caribbean, highlighting its excellent business practices and reputation as a first-class tour.
The Best Experience by
Princess Cruise
Princess Cruise Line presents this award to the tour operator whose passengers believe they have the highest standards of quality and best customer service.
Isla Pasión has been honored with this award, which demonstrates the high quality standards and the hard work of its employees, resulting in an excellent customer experience.
FCCA International Tour Guide Certification:
Isla Pasión is a Platinum Member of the Florida-Caribbean Cruise Association (FCCA), an organization that promotes best practices in the cruise industry. This membership reinforces Isla Pasión's commitment to improving the experience of passengers visiting Cozumel and Isla Pasión.